The stay in the UK is guaranteed by an organisation that has successfully delivered intercultural programmes to prestigious Hong Kong schools since 1991 (incorporated in 1994).
Yes, it is registered with Companies House UK, number 2941066 under the name of Excel Academy Language Programmes Limited.
Yes, it is accredited by the British Council. Yes, it is accredited by the International Organisation for Standardisation (ISO).
Yes, it is inspected annually by ISO and has been certified for Quality Management Systems every year since 1998. It is also inspected by the British Council.
Places on the Excel Academy are strictly limited so parents are advised to complete and return the enrolment form as soon as possible.
No, as the Excel Academy is an educational organisation, students have to arrange their own travel schedule. The cost for this is not included in the course fees.
Students must arrive in the morning of the first programmed day at either Gatwick or Heathrow Airports between 05:00 – 19:00.
Yes, students will be met in the arrivals hall at Heathrow or Gatwick Airport by a member of the Excel Academy staff, who can be identified by a board displaying the Excel Academy logo. Students will be transferred to the boarding school by shuttle bus, which runs every 3 hours, or taxi.
Students must arrange their departure on the last programmed day from either Gatwick or Heathrow Airports between 10:00 – 21:00.
Yes, students will be taken to the airport by a member of the Excel Academy staff, who will assist in with the check-in. Students will be transferred to the boarding school by shuttle bus, which runs every 3 hours, or taxi.
Yes, students are required to purchase their own travel insurance. It is strongly advised that the policy has “no excess”.
Most travel insurances will cover medical costs incurred in the UK; please confirm this in your insurance policy provided by your travel agent. A member of the Excel Academy staff will take your child to a local doctor or an Accident and Emergency department at a hospital depending on the circumstances.
Yes, students and/or their parents/guardians must pay for all expenses such as damage to property, medical or other, as required. Students are advised to keep receipts to make a claim against their insurance policy where possible.
Students are welcomed at the Registrations area upon arrival. Passports and tickets will be collected from students upon arrival for safe-keeping. Staff will organise a tour around the campus and take the students to their boarding houses and rooms. Students will have time to unpack, to take a shower or rest. Snacks and refreshments will be provided throughout the day in addition to hot meals at dinner time. SIM cards will be provided to all students and students are encouraged to call home on the arrival day to let parents/guardians know they have arrived safely.
A short placement test will be organised the day after arrival, which is used for allocation to the appropriate class.
Students will be placed in a single, double, triple or quad room. Boys and girls are accommodated separately and there are members of the Excel Academy staff present in the boarding houses, supervising and assisting students in the evening and at night. Staff are on-call throughout the night in case of emergency and the boarding houses are locked and only those with a key code have access.
Yes, but you must indicate the name of the friend and agree with them and their parents before completing the enrolment form. Please note that the Excel Academy cannot guarantee that this requirement will be met.
The boarding schools, which the Excel Academy cooperates with, pride themselves on high quality, nutritional and well-balanced meals suitable for growing children.
There are no optional extras to pay for an Excel Academy programme. Parents are strongly advised to purchase a prepaid travel money card (e.g. Travelex Mastercard) for their child for souvenirs.
Students’ personal clothing is washed once a week. Excel Academy cannot be held liable for any damage or loss.
Excel Academy staff carry out a risk assessment prior to all excursions. If there is any cause for concern, the trip will not go ahead and a contingency plan is put in place for an alternative activity.
Students will be given a SIM card, which they can use to phone home during their stay. Please note that mobile phones must be switched off during lessons and scheduled events and activities. Students will also have access to computers to email home at various times during their stay.
Students are NOT ALLOWED out unsupervised, i.e. without the presence of a teacher or authorised adult. The Excel Academy does not accept responsibility for unauthorised outings of any kind.
Yes. Please tell us at the time of application if you want to attend a place of worship.
Yes, but this will incur the following charges:
The deposit is non-refundable
Up to 8 weeks before Hong Kong departure – deposit + 10% of total cost
8 weeks to 11 days before Hong Kong departure – deposit + 50% of total cost
10 days and non-arrival – total cost payable
Yes, by phone on (+44) 208 466 7070 or email to firstname.lastname@example.org